About
The CompassMSP Way
The CompassMSP Way is the combination of our standards, people, tools, policy, and techniques that result in a unique approach to managing our clients’ IT nationwide. This approach aligns our goals with our client’s goals, delivering in a timely way that solves the technical challenges faced by SMB businesses.
Our Core Values
We know that a service business is about clients and our core values reflect this focus.
The client is at the center of everything we do.
Starting with the discovery consultation, we focus on learning about the client’s organization, goals, and challenges. Those details then guide us through the planning and implementation stages, continuing with ongoing support. The entire experience with CompassMSP is tailored to the customer’s needs.
People are the source of our strength.
Here at CompassMSP, we know that our experienced team is the reason technology functions for our clients. The core of our strength comes from the expertise of our dedicated staff. It’s why our customers trust us, and why we continue to empower them.
We do what we say we’ll do.
The productivity of our clients often depends on the follow-through of our employees. If we tell you we’re going to do something, it will be completed. Our goal is to eliminate frustrations and make life easier with technology, not harder by letting things fall through the cracks.
Innovate and constantly improve.
Continuous monitoring and open lines of communication with our clients help us to eliminate minor frustrations before they become major issues. By doing so, we can spend more time identifying how our customers can maximize their IT budget and differentiate their business from the competition.
Have fun, as a team.
We treat our employees like family. Whether it’s our monthly lunches, fun runs, or other team activities, we’re always doing something as a group. Coming together to have fun is part of our culture.