How to Scale an IT Department Without Increasing Risk

December 12, 2018 0 News & Blogs

Scaling your IT department is a tricky business—but it doesn’t have to be. If you grow your IT department too fast, you run the risk of massively overspending on staff and technology you don’t need. If your IT department grows too slowly (or doesn’t grow at all), the risk is even more severe: you could end up with an IT department that can’t keep up with your business needs, which could essentially destroy the business you’ve worked so hard to build. The key is to find a sweet spot in scalability, allowing you to accommodate both the up and down cycles of your company. From an IT perspective, being able to properly scale your IT department involves critical decisions made not only when a business is first being launched, but continually as the business evolves. You need to make sure you pick and deploy the right technology and software, you need an IT team that is always up-to-date on current technical practices and industry standards, and most importantly, you need to make sure whatever practices you do employ do not increase risk for your company.

Fortunately, if businesses invest in the right teams and professionals—and by that, we mean working hand-in-hand with a Managed Service Provider (MSP)—they can easily scale their IT department relative to positive or negative growth in their business. Here are just some of the ways an IT provider can help:

#1 Your MSP will serve as an arm of your IT department.

Does your IT team have too much to handle? Are your employees working overtime, all of the time? Are you running into problems your current team isn’t qualified to solve? A Managed Service Provider adds immeasurable value by augmenting your in-house IT staff and acting as another, more capable, member of your team. IT providers can take a lot off your plate—like network planning, maintenance and tests, implementing new practices, performing real-time monitoring, and managing your backup and disaster recovery efforts—and they can perform tasks your staff might not have the time or skill sets to handle.

#2 Your MSP can incorporate “best practices” you might not have tried before. 

Managed Service Providers aren’t restricted to one industry; in fact, they can have clients in virtually any industry. And you can use those clients to your benefit! With a few exceptions, an IT provider has likely been exposed to more complex, advanced technical issues and solutions than your company has had to deal with. They’ll bring that knowledge and efficiency to your networks and systems management, and thus give you A-list protocols to monitor and operate that technology from the start.

#3 Your MSP can ensure you’re getting value out of your cloud management systems.

In today’s digital world, everything is in the cloud. Cloud migration and management can be intense, and it’s always easier to have professional guidance as you make decisions along the way. A Managed Service Provider will evaluate your cloud management and migration practices and analyze the cost of your cloud environments to make sure you’re getting the most for your cloud spend.

#4 Your MSP can get you discounts on hardware and software.

Many times, scaling requires new hardware, software or both! Never make a purchase without first consulting your MSP. In addition to knowing which products you should and should not buy, an IT provider typically has established relationships with specific vendors—they order a lot of hardware and software on a regular basis—and can likely get you significant discounts on the tools you need.

As a leading Managed Service Provider (MSP), we at CompassMSP understand the vital role of technology in the workplaceand we’re here when it’s time for you to let that business grow. Wondering what we can do for you? Reach out to us today to schedule your FREE consultation.

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