Project Engineer-Chicago, IL

LOCATIONS:

  • Chicago, IL

Who we are:

CompassMSP is an award-winning technology solutions provider for the SMB market. We offer a broad portfolio of secure IT services including managed IT, cybersecurity, hosted VOIP, cloud solutions, and Professional Services. We are rapidly expanding and have garnered top industry recognition for our thought leadership and growth.

What we are looking for:

Summary

The Project Systems Engineer will work on challenging technical projects as well as serve as an escalation point for first and second tier support engineers. The successful candidate will be highly technical and a natural troubleshooter and leader with great customer service instincts. This project work can vary in length and complexity. You will be accountable for maintaining project hours and timelines while identifying tasks that are out of scope and potentially require change order procedures. Success will come in the form of consistent projects meeting and exceeding client and CompassMSP expectations. On time, and on budget. The person in this position will work in our Chicago Office and requires occasional travel to client sites.

Qualifications Include:

  • 3+ years of recent, relevant hands-on experience in a similar position
  • Preferred Certifications: A+; Network+, MCSE, Office 365, VCP, CCNA, Azure
  • Preferred Work Experience: Managed Service Provider or Consulting environment
  • Ability to work collaboratively
  • Desire to grow personally and professionally
  • Desire to work in a fast-paced and growing organization
  • Desire to work in a fun environment
  • Participate in a scheduled On-Call rotation as well as perform occasional after-hours duties as needed

​​​​​Who you are:

You are a detail-oriented self-starter who takes ownership of your job responsibilities, meets deadlines, and can communicate effectively with teammates, clients, and vendors. You work best in a bold, work-hard, play-hard, environment. You enjoy organization metrics, analytics, team camaraderie and multitasking, all while working in a fun environment.

Requirements for the position are:

  • Soft Skills:
    • Strong written and verbal communication
    • Ability to create and follow checklists
    • Strong troubleshooting skills
    • Focus on documentation – maintaining and creating
    • Ability to prioritize and follow your own schedule
    • Strong organizational abilities
    • Time Management Skills / Business aptitude
  • Technical Experience and Aptitude:
    • ConnectWise / LabTech (or similar PSA/RMM)
    • Scripting (PowerShell / Batch)
    • Database administration (Basic tasks)
  • Senior-Level Experience with the following:
    • Network Infrastructure Design, Support and Uplift
    • Advanced networking (Routing, VLan) & Firewall configuration
    • Wireless systems implementation and testing
    • Server build out and physical installation (Rack & Standalone)
    • Windows Server Operating Systems (File\Print\DHCP\DNS\AD)
    • Group Policy Object (GPO)
    • RDS Infrastructure Implementations
    • Windows Applications (Exchange, SQL, etc.)
    • Application Upgrade (In General)
    • Enterprise Backup Solutions and Business Continuity Solutions.
    • Email migrations (O365, On-Premises)
    • File migrations (Regular, OneDrive & SharePoint)
  • Ability to work varying hours both after normal hours and on weekends as needed to minimize client impact
  • Ability to lift and move computer and network equipment

What we offer:

  • Competitive pay
  • Quarterly Bonuses
  • Progressive PTO
  • Medical/Dental/Vision/Life/Disability available
  • Tax deferred retirement plan with company match
  • Career Development and Coaching
  • Fun work environment!

To be considered for this position, please email your resume in confidence to jobs@compassmsp.com