What is a Managed Service Provider?

Managed service providers are IT experts, knowledgeable in IT best practices, operations, and technology. Organizations choose to partner with an MSP to help scale, monitor and update numerous aspects of it’s IT systems and operation.

MSPs can allow companies to quickly expand by using the latest cloud offerings or proposing to host operations at a more robust and powerful external data center. By shouldering the technical support and maintenance work, MSPs allow IT teams to focus on vital tasks.

MSPs can help a company stay up-to-date with the latest tools and emerging trends, such as how to efficiently transition to the cloud, allowing organizations to stay ahead of the curve.

They can also secure organizations against cyber threats, which have the potential to significantly set a company back financially and damage its reputation among customers.

How are Managed Services Priced?

Managed services providers usually price their services on a flat-rate monthly basis. Pricing is dependent on whether you’re looking for someone to be your full IT department, or if you’re adding services to augment the capabilities of existing staff.

Basic services often start with a monitoring service, which notifies the ”you” of problems, which you resolve on your own. At the upper end of the spectrum, service providers offer fully managed services that cover everything from alerts through problem resolution.