CompassMSP provides the expertise and support necessary to take your business into the future.

What Do Managed IT Providers Do?

IT Providers both protect your company from cyber attacks and keep your technology current with state-of-the-art equipment and processes. IT providers also ensure that you always have someone there to handle any technology issues you might have, as they arise and work with you to ensure you get the most out of your IT spend including maximum uptime. The business world is highly competitive, and partnering with an IT provider helps you stay ahead of the competition.

How CompassMSP Can Help

CompassMSP is a leading provider of Enterprise-Quality Managed Services focused on the SMB Market. With a relationship-focused approach, we offer comprehensive solutions and support to meet your Managed IT needs. Our managed IT services are tailored to meet the unique requirements of our clients. Whether you’re looking to outsource your IT operations (CompassComplete), or simply trying to find a partner to support your existing IT department (CompassComplementary), we have the solution!
AVERAGE COMPASSCLOUD UPTIME
PERCENTAGE OF CALLS ANSWERED WITHIN 60 SECO

Who is CompassComplete For?

For those in need of full-scale IT services

SMB clients frequently don’t have sufficient resources to operate a full-IT staff; this is where we come in. Our CompassComplete (IT as a Service) package provides full-scale IT services comparable to an in-house IT department, including:

CIO Services:

  • Architecture/Design
  • Service Management & Continuous Improvement
  • Technology Trends, Analysis & Benefits
  • Vendor Management
  • Technology Procurement
  • Asset/License Management
  • Reporting, Quarterly Business Reviews
  • Problem Management (Root Cause/Corrective Action)
  • Budgeting

Compass Platform:

  • Managed Firewalls and Web Filtering
  • Image-Based Online Backup
  • Managed Anti-Virus & Anti-Malware
  • Managed Wireless
  • Managed Security
  • Patch Management
  • 24/7 Proactive Monitoring

Operational Services:

  • Help Desk Support
  • Hardware Support
  • Software Support
  • User Rights and Account Management
  • Performance and App Troubleshooting
  • Health Checks
  • Cloud Platform Management
  • Usage Forecasting
  • Capacity Planning
  • Application Management and Updates

Who is CompassComplementary For?

1. For those with an in-house IT department in need of additional, customized support

2. For those without an in-house IT department but want access to IT support as needed

CompassComplementary is a co-managed IT relationship for clients that have in-house IT people yet need additional support and capabilities from an external IT service provider. With this collaborative model, we can tailor our managed IT, cloud, security, and VoIP services to meet your individual needs, filling any gaps where you team lacks time or expertise, to form a cohesive IT operation. That is more effective and efficient than doing it entirely on your own.

Featured Case Study: GEMRT CPAs

“They’re very proactive, and make recommendations to keep us current. We love the fact that instead of having 1 person who manages our IT, we have a whole team of professionals that know our business and can easily help us.”