Managed Service Provider

What is a Managed Service Provider?

Managed service providers are IT experts, knowledgeable in IT best practices, operations, and technology. Organizations choose to partner with an MSP to help scale, monitor and update numerous aspects of it’s IT systems and operation.

MSPs can allow companies to quickly expand by using the latest cloud offerings or proposing to host operations at a more robust and powerful external data center. By shouldering the technical support and maintenance work, MSPs allow IT teams to focus on vital tasks.

MSPs can help a company stay up-to-date with the latest tools and emerging trends, such as how to efficiently transition to the cloud, allowing organizations to stay ahead of the curve.

They can also secure organizations against cyber threats, which have the potential to significantly set a company back financially and damage its reputation among customers.

Benefits

Peace of Mind
A team of IT professionals with deep expertise and experience across a wide range of industries proactively manage your IT activities so that you can focus on core business operations.
Save Time & Money
As an IT partner, we work alongside your team to create an IT strategy that maximizes efficiency and minimizes risk, lowering business costs and time spent on IT issues.
Customized Solutions
Tailored and scalable solutions to meet the unique needs of your business. We act as an entire IT department or provide supplemental solutions to existing IT function.

Types of Services

Managed IT
Managed VoIP
Cloud Solutions
Cyber Security
IT Professional Services

Responsibilities of a Managed Service Provider?

Remote Monitoring & Management
Proactive 24/7/365 monitoring and management of your business' infrastructure to anticipate and address business critical situations such as compliance and security issues.
Operational Maintenance & Support
Management, troubleshooting, and support for a broad array of technology within an IT infrastructure. Technical support with the quickest response times allows for nearly zero downtime.
IT Strategy & Implementation Services
Strategize and implement the best solutions and stay abreast of emerging technologies - using technology as a business differentiator for your business without over-investing in it.

How are Managed Services Priced?

Managed services providers usually price their services on a flat-rate monthly basis. Pricing is dependent on whether you’re looking for someone to be your full IT department, or if you’re adding services to augment the capabilities of existing staff.

Basic services often start with a monitoring service, which notifies the ”you” of problems, which you resolve on your own. At the upper end of the spectrum, service providers offer fully managed services that cover everything from alerts through problem resolution.

Learn more about Managed Services

Learn how we can leverage cutting-edge technology combined with the skills of our experienced team to help your business achieve optimal IT performance.