Managed IT

Our managed IT services are tailored to meet the unique needs of our clients. Whether you’re looking to outsource your IT operations (CompassComplete), or simply trying to find a partner to support your existing IT department (CompassComplementary), we have the solution!

Benefits

Peace of Mind
A team of IT professionals with deep expertise and experience across a wide range of industries proactively manage your IT activities so that you can focus on core business operations.
Save Time & Money
As an IT partner, we work alongside your team to create an IT strategy that maximizes efficiency and minimizes risk, lowering business costs and time spent on IT issues.
Customized Solutions
Tailored and scalable solutions to meet the unique needs of your business. We act as an entire IT department or provide supplemental solutions to existing IT function.

Managed IT Services

CompassComplete (IT as a Service)

SMB clients frequently don’t have sufficient resources to operate a full-IT staff; this is where we come in. Our CompassComplete package provides full-scale IT services comparable to an in-house IT department, including:

CIO Services:

  • Architecture/Design
  • Service Management & Continuous Improvement
  • Technology Trends, Analysis & Benefits
  • Vendor Management
  • Technology Procurement
  • Asset/License Management
  • Reporting, Quarterly Business Reviews
  • Problem Management (Root Cause/Corrective Action)
  • Budgeting

Compass Platform:

  • Managed Firewalls and Web Filtering
  • Image-Based Online Backup
  • Managed Anti-Virus & Anti-Malware
  • Managed Wireless
  • Managed Security
  • Patch Management
  • 24/7 Proactive Monitoring

Operational Services:

  • Help Desk Support
  • Hardware Support
  • Software Support
  • User Rights and Account Management
  • Performance and App Troubleshooting
  • Health Checks
  • Cloud Platform Management
  • Usage Forecasting
  • Capacity Planning
  • Application Management and Updates

CompassComplementary (Co-Managed IT)

CompassComplementary is a co-managed IT relationship for clients that have in-house IT people yet need additional support and capabilities from an external IT service provider.

With this collaborative model, we can tailor our managed IT, cloud, security, and VoIP services to meet your individual needs, filling any gaps where you team lacks time or expertise, to form a cohesive IT operation. That is more effective and efficient than doing it entirely on your own.

Ready for Managed IT?

Even a small problem with your network could halt your entire business operation, so we stay vigilant. Our Managed IT services eliminate downtime and provide you with valuable, real-time information regarding the health and status of your network.