Your business is capable of much more than you realize. Most businesses design processes around the limitations of their people, resources, and systems. It should be the other way around. Your desired workflows should be at the center of everything you do. Then, your IT infrastructure should have a strategy and designed to support and automate those workflows. With the right systems in place, you can accomplish a lot more with less people and less resources. That’s what it means to be a IT strategic business.